About
I build practical AI products for real business workflows.
I am Muhammad Abdugafarov, an AI Product Engineer, founder of Lookona Labs, and Co-Founder & CTO at FynexAI.
Background
At Lookona Labs, I build AI agents that live inside the tools customers already use, connect to real business data, and are measured by growth, revenue, and operational leverage.
At FynexAI, I lead the design and development of Voice AI and agentic systems for fintechs and financial institutions, with a focus on reliability, integration, and local language support.
My foundation is enterprise software. Years of ERP work taught me to care about reliability, performance, clear business value, and the hidden complexity behind everyday workflows.
Expertise
AI Product Engineering
- AI agents for sales, support, and operations
- LLM integration, tool use, and RAG
- Voice AI and brand voice studios
- Pricing tied to customer revenue
Backend Engineering
- Python and Django
- C# and .NET enterprise backends
- REST, OData, and gRPC APIs
- Multi-tenant SaaS architecture
Product & Frontend
- Next.js, React, and TypeScript
- Supabase for fast product launches
- Pilot loops and kill criteria
- Practical UX for business workflows
Leadership & Community
- Built and led an ERP engineering team
- Mozilla Common Voice Tajik organizer
- GDG Khujand community lead
- Public speaking and technical education
Experience
March 2026 - Present
Founder, AI Product Engineer
Lookona Labs
Building a focused portfolio of AI agent products that live inside the tools real businesses use, measured by growth and revenue rather than feature count.
July 2025 - Present
Co-Founder & CTO
FynexAI
Leading Voice AI and agentic systems for fintechs and financial institutions, with a focus on local language support and operational reliability.
2023 - March 2026
Engineering Team Lead
Silk Road Professionals
Led an ERP engineering team, doubled team size, delivered major performance improvements, and handed over cleanly before moving full-time into Lookona Labs.
2022 - 2023
Software Engineer & Scrum Master
Silk Road Professionals
Developed ERP business logic and led Agile ceremonies to improve delivery rhythm and sprint efficiency.
2021 - 2022
Software Engineer & Product Analyst
Tcell Tajikistan
Migrated infrastructure to Django 3 and Docker, and analyzed product data from a subscriber base of more than one million users.
Community
Sep 2024 - Present
Lead Organizer - Mozilla Common Voice Tajik
Leading localization and community contribution for Tajik speech data, including platform translation and collection of 3,000+ sentences.
Aug 2023 - Present
Community Lead - GDG Khujand
Organizing events, workshops, and partnerships to support emerging developers and strengthen the local technology ecosystem.
Jan 2020 - Present
Moderator - IT Community of Tajikistan
Supporting knowledge sharing and collaboration among technology professionals in Tajikistan.
Education
- Master's in Information Technology in Economy - Tajik State University of Commerce, 2024 - 2026
- Bachelor's in Information Technology in Economy - Khujand Polytechnic Institute, 2016 - 2020